Shipping Policy

We offer worldwide shipping, and it's completely free for domestic orders, regardless of your location! As part of our ongoing commitment to sustainability, all our orders are shipped directly from the manufacturing hub where our RAA Home Essentials products are made. While this streamlined approach might add a bit of time to your delivery, it's worth it – every mile we save helps prevent approximately 24kg of CO2 from entering the atmosphere.

All orders placed on raahomeessentials.com undergo a 1-3 business day processing window before shipment. After shipment, you can expect the following approximate delivery times based on your location:

  • Domestic (North America): 7-10 Business Days
  • International: 7-14 Business Days

Once your order is shipped, you'll receive a shipping confirmation email containing your tracking information.

Shipping Methods: Please note that all orders are subject to a 3-5 business day processing period before shipment.

Standard Shipping: Your order will be delivered within 7-10 business days once processed.

Shipping Disclaimers:

  1. Changes to your order: Once shipped, we cannot modify your order, including the delivery address, shipping method, or items within the order.
  2. Verify your shipping address: Ensure your shipping address is correct before checkout to avoid undeliverable orders.
  3. Lost, stolen, or missing packages: We recommend opening a claim with the shipping courier if you believe your package is lost, stolen, or missing.
  4. Refunds: We do not issue refunds for packages scanned "Delivered." Contact your local post office and open a claim if you haven't received it.
  5. Tracking numbers: Find your tracking number in the shipping confirmation email; validation may take up to 48 hours. You can track your orders through our website by navigating to the “Track Your Order” page!
  6. Return shipping cost: For returns, we don't cover return shipping costs but will issue a return label deducted from your refund.
  7. Fulfillment centers: Orders may ship from our domestic or international centers based on stock availability.
  8. Shipping fees: We don't up-charge on shipping costs; therefore, shipping fees are non-refundable.

Shipping Protection Disclaimer 

While our Shipping Protection covers your package's entire journey, we cannot assume responsibility for items marked as "Delivered" by the carrier. Unfortunately, we can't offer replacements or refunds for packages marked as "Delivered." If your package shows as delivered but hasn't reached you, contact your carrier urgently for further details and initiate an investigation.

Thank you for choosing RAA Home Essentials, and we look forward to continuously serving you with excellence.

Questions?

Feel free to connect with us!