Warranty Information
1 Year Limited Warranty
Thank you for choosing RAA Home Essentials! We are committed to delivering high-quality products that enrich your everyday home and kitchen experience. All of our products are backed by a one-year warranty, starting from the date of purchase.
Warranty Coverage:
Our one-year warranty covers manufacturing defects and faulty workmanship.
It includes repairs or replacements of defective parts within the specified warranty period.
What's Covered:
Defective Home and Kitchen components, such as manufacturer and transit defects.
Issues arising from normal use and proper handling.
What's Not Covered:
Damage resulting from accidents, misuse, or unauthorized modifications.
Issues caused by non-compliance with operating instructions.
Normal wear and tear.
How to Claim Warranty:
If you encounter an issue covered by the warranty, contact our customer support within the warranty period.
Provide proof of purchase, a detailed description of the issue, and any relevant photos.
Our support team will guide you through the warranty claim process, including potential troubleshooting steps.
Resolution Options:
Repair: We will arrange for the repair of the defective parts.
Replacement: if the issue cannot be resolved through repair, we will provide a replacement unit.
Terms and Conditions:
The warranty is valid only for the original purchaser and is non-transferable.
Proof of purchase is required for all warranty claims.
The warranty does not extend beyond the specified one-year period.
At RAA Home Essentials we stand behind the quality of our projectors. If you have any questions or concerns, please reach out to our customer support team.